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Come and join the leading and largest LifeScience company in Scotland. Be the Subject Matter Expert providing insights to drive Product Enhancement and Process Improvement at LifeScan, part of Johnson & Johnson.
Johnson & Johnson is a globally operating health care company with nearly 130,000 people working in three divisions – Medical Devices & Diagnostics (MDD), Pharma and Consumer, across more than 275 companies and 60 countries. Based in Inverness, LifeScan is a high-volume MD&D specialist employing around 1,000 people and is regarded worldwide as a centre of excellence for those working in the field of diabetes. Our brand OneTouch® is synonymous with the management of diabetes on a global basis.
As Quality Engineer, reporting to our Senior Quality Engineer as one of a five-strong team, you will provide technical Quality Engineering leadership to the business in the enhancement and execution of our Diabetes Care Franchise (DCF) Complaint Management process and systems. Involved in complaint, investigation, trending, reporting and escalation, you’ll collaborate closely with colleagues to identify customer insights for product/design/process improvements. Identifying system and process improvements to improve efficiency and/or reduce cycle times will be a key feature of the role, which will also involve:
- making vital decisions based on data
- being recognised as Subject Matter Expert
- collaborating with business partners to ensure we meet customer needs
- leading improvements to quality systems.
Educated to Degree level in Engineering, Maths, Statistics or similar, you’ve already deveopled a proven track record in the formal investigation of process experience, for example involving Process Excellence, Certified Quality Engineer etc. Your collaborative approach to problem-solving is underpinned by a clear ability to communicate effectively and persuasively across multiple departments and levels. You’ll need a working knowledge of the regulatory and compliance environment, including ISO 13485:2003; 21 CFR Part 820, ISO 14971, together with:
- working knowledge of Risk Management tools – FMEA; SRA; DOE
- expertise in data collection and manipulation in systems like SAS; COGNOS; SQL
- statistics experience with the emphasis on signal detection, process controls and trending.
There’s a great career pathway here providing amazing opportunities for people with unique talent and perspective. So if we’ve just described you and your aspirations, then click on the APPLY NOW button below.
Relocation assistance may also be offered where appropriate.
Would Government Officials please identify themselves on application, for the purpose of the Foreign Corrupt Practices Act. Any personal data you provide shall be processed by Johnson & Johnson Consumer Services Ltd for the purposes of recruitment, recruitment policy and selection.