Matchtech

Performance and Quality Manager

Recruiter
Location
Essex
Salary
Negotiable
Posted
08 Mar 2017
Closes
05 Apr 2017
Ref
EMP386601
Contact
Natasha Jones
Discipline
Business Management
Contract Type
Permanent
Hours
Full Time
The purpose of the role is to support in the co-ordination, production and deliver the information required to manage the business efficiently and effectively, whist informing

Responsbilities:

• Responsible for business improvement through internal, external and joint auditing including BSillOOO.

• Internal Quality Audits to drive change and improvement

• Co-ordination of the management information required to prepare and deliver the various monthly dashboards, reports and that inform the business and drive change

• Controlling data production and flow of information

• Manage the end to end Annual Planning process including the publication of the Annual Plan. Liaising with all Heads of Service and the Client Team

• Co-Ordinate the delivering of the monthly rolling reporting schedule

• Delivering performance through the continual monitoring and analysis of KPIdata

• The team will own the change management process ensuring that contractual controls are adhered to, disseminated to the appropriate business streams, co-ordinate reporting the status in line to the contractual reporting schedule.

• Drive continuous improvement throughout Essex Highways

• Key responsibilities include, but are not limited to, Contract Governance, Business Management System, Change Management, Policy & Procedure



Knowledge, Skills and Experience:

- The ideal candidate will be degree qualified and have experience in Term Maintenance Construction Contract, experience in Quality Management and understand the fundamental mechanisms that drive efficiencies through a construction contract.

- Experience in Project Management and Business Improvement is desirable.

- Good communication and management skills require along with an ability to lead, motivate and drive continuous performance.

- It is important the candidate has a high standard of literacy and numeric skills supported with IT capability.

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