Gi Professional

Internal Account Manager

Location
Liverpool
Salary
£18000 - £27000 per annum + Pension, Uncapped Bonus
Posted
14 Mar 2017
Closes
11 Apr 2017
Ref
GI2485
Contact
Nick Simpson
Discipline
Business Management
Contract Type
Permanent
Hours
Full Time
An exciting opportunity for an Account Manager has arisen in Liverpool with a well-respected company in the metal industry. The role has arisen due to the company expansion they are looking for a hungry sales person to join their successful team. The team harbours over 200 years combined experience in the industry and have a track record of achieving.

Key Responsibilities:

* Meet or exceed the gross profit target from each allocated and non-allocated customer
* Achieve the product targets set for each allocated customer.
* Control stock levels of customer special items within the limits agreed.
* Respond to all customer enquiries in a professional manner and within the timescale agreed.
* Administer all customer orders efficiently and accurately
* Maintain and record accurate and easily accessible information for all customers.

Main Tasks:

* Obtaining enquiries from existing and potential clients
* Regularly review allocated accounts with External Account Manager or Sales Manager identifying the future tactics to secure or develop the business.
* Negotiate payment terms with existing and potential customers to try to improve the return on investment.
* Use the pool of non-allocated customers to win and develop business and eventually turn them into regular allocated customers.
* Identify available split by product for each allocated account.
* Agree call off orders in writing with an end date for final delivery.
* Regularly discuss and review with customers any contract call off orders rescheduling with suppliers where necessary.
* Regularly review the customer credit limit to ensure that the stock level and incoming stock are taken into account.
* Quoting customers for their requirements promptly and within the timescales agreed either converting immediately into an order or recording clearly for future reference.
* Sourcing material to satisfy orders or enquires within the timescales agreed.
* Following up previous quotations in an organised manner converting into order or establishing and recording the reasons why lost.
* Ensure purchase orders are progressed with suppliers to ensure customer’s orders are delivered on time.
* Entering customer’s orders into the computer system promptly and accurately.
* Place purchase orders, negotiating professionally.
* Enter purchase order details promptly and accurately into the computer system to ensure the customer’s requirements and delivery schedules are met.
* Resolve all customer complaints promptly raising necessary paperwork without delay.
* Update and maintain customer records for all potential and existing customers.
* Keep up to date with market trends and news.