Document Controller

£100 - £170 per day
04 May 2017
01 Jun 2017
Caleb Salero
Contract Type
Full Time

The post holder shall:

1 Take responsibility for the capture, review, progression, transparency and accessibility of business information and its life-cycle records.
2 Develop and maintain good working communications paths with customers, including Programme / Project Managers and external suppliers.
3 Review and provide continuous improvement to the CM owned set of Project Marshall Control procedures and publishing templates.
4 Review the efficacy of existing departmental tools with a view to identifying improvements, and act as focal point for new tools requirements supporting user testing and acceptance as required.
5 Administration and maintenance of the Document Control tool, including reporting and adaptation of scripts.
6 Support the concession and problem reporting process for the engineering division to include maintenance of the associated tools, requirements ownership and support of testing and acceptance activities as required.
7 Build and maintain the CM website to the high standards set by CM management team. Ensure that all CM apps contained or linked to it are functioning and that users have a smooth interaction with all CM websites.
8 Have the ability to use all the NATS publishing tools and to produce, edit or reformat any of the supported system specifications and project documents. Familiarity with handling large documents in Word is important thus permitting the post holder to gradually improving publishing effectiveness of the documents and manuals handled.
9 Ideally have experience of building detailed diagrams in Visio.
10 Be able to understand their role and effectively liaise with their points of contact in relation to the project and its customers. This involves understanding project schedules and the timing of the relevant elements within it. The post holder would be expected to prioritise and organise the majority of their tasks and to be able to respond to requests with the appropriate level of urgency.
11 The requirements role ensures that requirements are accurately maintained in accordance with work orders, AODs, and test results. It is essential that this is done in a timely manner and that its accuracy is maintained. The post holder needs an understanding of the structure of the RTM database in order to ensure its correct operation and also to be able to recommend improvements to the way it is used. An understanding is required of LACC system document structures to ensure that cross impacts are identified at an early stage.


1 Work unsupervised for much of the day-to-day work.
2 Able to prioritise their tasks and to be able to respond to requests with the appropriate level of urgency.
3 Take pride in the improving consistency and helpfulness of the published and updated material.
4 Reports of progress weekly to the Quality Manager


1 Be an experienced user of IT, particularly with an understanding of the use and development of databases / spreadsheets (e.g.: MS Access, Excel, and Word).
2 Ideally have experience of electronic document publishing using a professional publishing application, preferably Adobe FrameMaker and Adobe Acrobat.
3 Have the aptitude to learn new tools and methods, to apply logical thinking, to be able to follow and apply processes, and to consult with colleagues when processes are either unclear or need improvement.
4 Be capable of applying careful attention to detail required by the CM discipline, with strong organisational skills.
5 Have the ability and discipline to work accurately within tight time scales.
6 Have good communication skills and be able to communicate directly and diplomatically with staff at all levels, including customers and suppliers, both internal and external to NATS.
7 Have the integrity to report achievements and work outstanding accurately to his/her superiors.

Additional Info

Project MARSHALL involves the delivery of numerous Air Traffic Management (ATC) systems across approximately 100 Ministry of Defence airfields and service delivery sites across the UK and several overseas locations. The NATS deliverables as part of Project MARSHALL call for the provision of multi-disciplined Systems Engineers with experience in ATC voice communication, surveillance and information systems to work as part of an onsite installation, acceptance and transition team to deliver these new systems between May 2015 and December 2020.

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