Field Service Engineer - Solar

11 May 2017
08 Jun 2017
Marc Liptrot
Contract Type
Full Time
The Role:
Perform customer site support activities involving the repair, installation, preventive
and corrective maintenance of electrical/electronic equipment and sub-systems used for power
conversion in the renewable energy field. Work closely with residential, commercial, and utility
customers, managing the coordination of project activities. Monitor and verify the performance and
required maintenance of assigned customer equipment.
Specific duties and responsibilities:
· Maintain and service inverters and associated capital equipment to ensure 100% customer
· Interact with customers and coworkers at a professional level, able to work both
independently and as part of a multi-tasking team.
· Perform remote on site customer services, including installing, commissioning,
troubleshooting and repairing of inverter equipment and related products.
· Calibrate and coordinate equipment according to precise specifications.
· Provide technical support to customers on site and via telephone and email.
· Provide multi-level user training.
· Provide support to engineering, manufacturing, and sales.
· Provide adequate documentation and reports upon completion of each assigned job.
· Perform field engineering projects while maintaining safety standards.
· Complete onsite audits for improved reliability.
· Carry out on site root cause analysis on equipment failures.
· Prepare proposals for services and engineering activities.
· Prepare and deliver project documentation and progress reports for internal and external
· Execute field and office performance and failure testing, include analysis and repair plan.
· Act as technical liaison between company and client.
· Make recommendations, based on audits and analysis, to technical personnel for repair
and maintenance of equipment.
· Support 3rd party field personnel in execution of activity

The Company:
Our client is an Engineering Services company, who are an international technical consultancy, providing a range of services including licence to operate, asset management, manufacturing improvement and capital investment to customers in the chemical, petrochemical, oil & gas, pharmaceutical, manufacturing and consumer industries worldwide

Essential Skills / Qualifications:
· Strong verbal and written communication skills to communicate with and maintain effective
relationships with customers.
· HNC/D Electrical Engineering field preferred.
· 3-5 years of industrial field service experience.
· AC/DC Power Conversion and Control experience.
· Knowledge of Mechanical principles, electronics and AC/DC power distribution.
· Communication system knowledge.
· Ability to lift and move objects up to 70lbs.
· Ability to travel up to 75%, including nights and possible weekends. High level of flexibility required.
· Valid driver’s license.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft’s services.