Matchtech

Time & Attendance Advisor

Recruiter
Location
Preston
Salary
£9.43 per hour
Posted
15 May 2017
Closes
05 Jun 2017
Ref
EMP390068
Contact
Grace Aitken-McMullan
Discipline
Business Management
Function
Operations
Contract Type
Contract
Hours
Full Time
As a Time & Attendance Administrator your main responsibilities will involve;

* Seeking to exceed customers’ needs where possible by going out of your way to find the best solution to their enquiry and leave them feeling confident in us.
* Providing accurate and effective information our customers.
* Working quickly, efficiently and accurately without compromising on quality.
* Managing your own workload to ensure personal and team targets are met.
* Assisting in the review, development and implementation of changes to working procedures.

Requirements:

* Working in a customer focused environment.
* Providing written and verbal customer service.
* Intermediate Microsoft Office skills e.g. mail merges, creating slideshows in PowerPoint, utilising Outlook to create address books and signatures, excellent excel skills including creating formulas, pivot tables, macros, VLOOKUP etc.
* IT tools and systems e.g. query management tools such as ServiceNow.
* Knowledge of the Open Options application or other time and attendance systems would be an advantage.