1st Line Support Engineer - SC

Recruiter
Location
Wiltshire
Salary
£100 - £150 per day
Posted
18 May 2017
Closes
30 May 2017
Ref
1162882/001
Contact
Jodie Clark
Discipline
Software
Function
Operations
Contract Type
Contract
Hours
Full Time
1st Line Support Engineer - MoD SC

3 Month Contract

Lyneham, Wiltshire

£100 to £150 per day



Must be available within the next 2 weeks



You will be fully SC cleared and SC clearance will be in date in order to effectively assist in managing the MoD Official/Sensitive system.



You will ensure services are delivered to the customer within the stated SLAs.



Role and Responsibilities:

Covering a broad range of: Device, Compute, Network and Application services, the prime responsibilities include the deployment, support, maintenance and changes forIT end user support.

IT devices (e.g. Laptops).

LAN Infrastructure.

Wi-Fi Infrastructure.

Security infrastructure.

Compute and Storage infrastructure.

Print Services.

Audio Visual Services.

Operating systems, such as Microsoft Windows.

A range of industry standard and bespoke applications.



Skills and Experience:

Significant experience of providing Tier-1 and Tier-2 support covering complex: Incident, Problem and Change Management.

Significant experience of working in a Defence based (or similar) environment and a good understanding of the MOD’s ICS security policy.

Broad knowledge of IT and communications services and technologies.



Good technical knowledge of the following:

End user device support and configuration: PC, Printer

Microsoft Operating Systems

Active Directory and Domain management

Network Technologies: LAN/WLAN/WAN.

Server Technologies: Microsoft Server, Virtualisation.

Storage Technologies: SAN architecture, Backup.