Installations Manager / Commercial Installations Manager

High Wycombe
06 Jun 2017
04 Jul 2017
Elina Lund
Contract Type
Full Time
Job Title: Project / Installations Manager

Location: High Wycombe

Salary: Competitive, dependent upon experience

Position: This position is full time at 40 hours a week and carries 22 days annual holiday excluding Bank Holidays.

Job Role:

Our client are currently seeking a Project Manager to work out of our Commercial Operations Department. Reporting to the Commercial Operations Director, you will manage the installation process and a team of installers to ensure that installations are completed to a high standard; with an excellent level of customer service.

Key Responsibilities and Accountabilities:

* Manage a team of Installers and any other resources required for the effective and efficient running of the department. Manage and maintain all HR responsibilities and self-employed contractual obligations.
* Provide accurate, regular and timely management information on client records, completed installations and site issues.
* Meet all the KPIs, targets, deadlines and objectives as set and agreed with the Line Manager.
* Communicate and keep updated all clients at point of Installation until completion and maintain excellent customer services.
* Ensure that all client contractual obligations are met.
* Enforce and monitor all Health and Safety aspects on site and within the team, ensure all relevant training is up to date for all Installation staff
* Deal with and resolve or delegate any on site issues as they arise
* Monitor and arrange as applicable relevant training to enable installer to carry out installations works
* Raise, monitor, action and report on Non-conformances as necessary.

Essential requirements for the role include:

* Health & Safety Training to Management level
* SMSTS Qualified
* Strong organisational and planning skills
* Self-motivated with the ability to work unsupervised and as a part of a team
* A strong people Manager with excellent communication skills and influencing skills
* A strong customer focus both for internal and external customers
* A positive can-do attitude
* Intermediate experience and knowledge of Microsoft office.
* Contractual and Health and Safety knowledge
* Fenestration knowledge of both UPVC and Aluminium products.

The person fulfilling this function should:

* Encourage a high level of performance in self and others.
* Provide a positive and innovative atmosphere and encourage people to achieve the task in hand.
* Develop trust in people and be willing to smooth relationships and advise and assist others.
* Influence and persuade others to give their best and willingly praise those who do well.
* Enjoy the challenge of problem solving and come up with well thought through practical solutions.
* Be disciplined in developing organisational systems, procedures, rules and norms.
* Adopt an accommodating and helpful manner, debate, agree and where necessary accept the objectives set by others.
* Work within agreed parameters in order to ensure tasks are complete.
* Be proactive and energetic in the work situation, seeking to get things done and at the same time maintaining a high level of customer satisfaction.

Please click the APPLY button to send your CV and Covering Letter for this role.

Candidates with experience of; Installations Manager, Installations Supervisor, Commercial Manager, Commercial Supervisor, , Window Installer, Installations Planner, Installations Coordinator, Installation Planner, Install Planner, Install Coordinator, Operations Coordinator, Operations Manager, Operations Coordinator, Installations Manager, Operations Co-ordinator, Installations Manager, Installations Supervisor, Installation Coordinator, Installations Team Leader, Interior Installations, Fittings Supervisor will also be considered for this role.

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