Service Engineer

05 Jul 2017
02 Aug 2017
Martyn Hudson
Contract Type
Full Time
Key responsibilities;

* A flexible approach to working offsite when required.
* Take direction from the Project Managers and team leaders to meet the company needs.
* Management of helpdesk call and customer returns processes.
* Support the Service department to deliver projects to time cost and quality.
* To support unit and PCB testing functions in support of production and service engineering.
* Supporting the acceptance testing of customer systems.
* Assist the Service team in reporting to the client to ensure clear communications are maintained.
* Manage key project & service issues as directed by the Line Manager to ensure successful outcomes.
* Assist the service team in the management of suppliers
* Adherence to change control processes to ensure project configuration management is maintained at all times.
* Liaising and managing sub-contractors as required in order to complete necessary works whilst ensuring best results are achieved.
* Ensuring engineering best practice is at the heart of what we do.
* Adherence to all H&S related legislation

Experience required;

* Experience working in a project/service delivery environment.
* Experience in a customer facing service engineering role.
* Implementing managing & maintaining Microsoft Windows\Server environments including active directory.
* An understanding of networking and associated technologies.
* An understanding of Microsoft SQL.
* An understanding of visual and audio technologies (analogue & digital).
* Basic electronics skills (PCB testing & troubleshooting).
* Competent in Microsoft Office.
* An understanding of satellite communications and associated technologies (Inmarsat, Iridium, GPS) etc.
* Knowledge of electronics sensor systems such as Radar (Desirable).
* An understanding of virtual environments (Desirable)

* Network+ / A+ Certification or equivalent (Beneficial)
* HNC/HND Electrical/Electronic Engineering (Ideally).
* CCNA,MCSA, MCSE (Beneficial)
* Ability to obtain SC Clearance.

* Full UK Driving Licence required (must include category B).

Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Matchtech and may assist with processing your application.

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