Sales Engineer / Technical Sales Engineer / Technical Support

£22000 per annum
29 Aug 2017
26 Sep 2017
Daniela Brazza
Business Management
Contract Type
Full Time
Job Title: Technical Support and Sales Engineer

Location: Peterlee, County Durham

Salary: £22,000

Job Type: Full Time, Permanent

Established over 30 years ago, the company, based in Co. Durham, England is a market leader in the field of electrical test instrumentation.

They provide total test solutions to enable companies and organisations to comply with the demands of all types of legislation and covering a wide range of international standards for the manufacturing, medical, 17th edition and safety testing industries.

The company is currently looking to recruit a Technical Support and Sales Engineer to join their team.

Job Purpose:

* To provide customers with first class pre sales and after sales advice and support on a range of products.
* Support sales team and sales channel partners, identifying potential customers and providing support to all involved in the selling process.
* To contribute to the commercial team sales targets.

Key Requirements:

* Providing on after-sales support services and tier 1 technical back up as required.
* Providing pre-sales technical assistance and product education.
* Supporting customers who might benefit from company products or services and maximising customer potential.
* Developing long-term relationships with customers, through managing and interpreting their requirements.
* Advising customers that a product or service best satisfies their needs in terms of quality, price and delivery.
* Administering customer accounts.
* Participating in all product training and keeping up to date with our products technically.
* Delivering product presentations and demonstrating how a product meets customer needs.
* Working closely and support other members of the sales team and other technical experts as internal customers.

The Successful Applicant:

* Possesses expertise acquired from a sector relevant to the product range the individual is selling and supporting. For example: manufacturing, utility providers, electrical maintenance / FM, electrical contracting, hospitals, electrical design.
* A Further Education Qualification (HND or above) is desirable but not essential in an appropriate field. Qualifications may be in: electronic engineering, physics, biomedical.
* Proven track record in a sales / selling environment.
* Strong verbal communication skills are essential, with a good telephone manner.
* Ability to make judgement calls based on sound business skills.
* Ability to self-manage as part of a team, and have strong organisational skills.
* Experience at working in a customer service environment in a KPI driven environment.
* Team Player, working with internal and external staff and partners at all levels.
* Very good IT skills including MS office and CRM/ Social media awareness.
* Flexibility and able to adapt to change.
* Speak fluent English.
* Foreign language skills may be an advantage.

Please click the APPLY button to send your CV and Covering Letter for this role.

Candidates with the experience and relevant job titles of; Sales Engineer, Business Manager, Technical Sales, Field Sales, Senior Sales Engineer, Technical Sales Manager, Technical Sales Coordinator, Technical Sales Executive, Business Development Manager, Senior Sales Executive, Business Development, Key Sales, Business Developer, Senior Sales Development, Business Development Lead, Technical Business Development, Senior Sales, New Client Sales, B2B, Technical Sales Engineer will also be considered for this role.

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