Customer Service Representative (Languages)

Recruiter
Location
Hastings
Salary
£18000 - £22000 per annum
Posted
13 Sep 2017
Closes
11 Oct 2017
Ref
1164034
Contact
Alisna Magar
Sector
Automation
Discipline
Electro-Mechanical
Contract Type
Permanent
Hours
Full Time
A global leading engineering / manufacturing company are now looking for a multilingual customer service representative to join their growing team. The Customer Service Representative’s primary responsibilities is the answering of incoming phone calls, emails and faxes, and taking the appropriate action required.

Role and Responsibilities:

* Respond promptly to customer requests whilst adhering to company procedures, this will include but will not be limited to:
* Quotations / acknowledgements and requests for information
* Processing of sales orders
* Providing a technical resource
* Enquiry / quotation follow ups (as required)
* Telephone calls both incoming and outgoing
* Qualify each customer request and gather information before transferring phone calls.
* To liaise closely with colleagues and recognise opportunities to “cross pollinate” sales initiatives and strategies.

Requirements:

* Foreign Language Fluent Speaker
* Good communication skills
* Positive mental attitude
* Minimum 5 x GCSE

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