Tesco Maintenance

Group Service Manager - HVAC

Location
London
Salary
Competitive
Posted
27 Feb 2018
Closes
27 Mar 2018
Ref
tesco/TP/3733004/263144
Contact
Jessica MassieWilliams
Contract Type
Permanent
Hours
Full Time
Summary

Tesco Maintenance are currently seeking to recruit a Group Service Manager in London to join our HVAC team. At Tesco, our stores and offices couldn’t function without the support of our Maintenance Team. A Group Service Manager is an integral part of this team, leading a team to deliver exceptional service to customer across the wider business. Working collaboratively with Group Maintenance Managers, the Group Service Manager helps ensures the business is able to continue to deliver its promise of serving Britain’s shoppers a little better every day.

Package

We offer excellent benefits that help to make Tesco Maintenance a great place to work. These include the right tools and equipment to help support employees every day. Uniform and personal protection equipment to ensure comfort and safety in the working environment. Support from a large regional team as well as training, qualifications and support to build a successful career. A fantastic package with regular exposure to Tesco deals, discounts and offers. After 6 months you will receive a Colleague Card, giving you 10% discount on your Tesco shopping throughout the year, both in-store and on-line. When you join us you’ll be able to join our Pensions scheme.

Main Responsibilities

* Delivering great standards across the estate.
* Putting community customer and colleague’s welfare at the heart of everything.
* Building effective relationships and communication across all functions and with key stakeholders.
* Delivering change across business areas to consistently deliver performance and improve productivity.
* Delivering great results with year on year improvement.
* Driving problem solving, identifying key issues and developing effective solutions.
* Managing the workload and capacity of my team.
* Forecasting and managing my budgets effectively, always being cost conscious.
* Following our Business Code of Conduct and always acting with integrity and due diligence.
* Managing contractor’s performance on site to ensure first fix.
* Collaborating with the rest of the business to ensure the solutions are truly co-developed and owned at a local level.
* Developing and leading a high performing team, giving them the opportunities to be their best.
* Effectively using the insight developed to shape strategic thinking and identifying potential opportunities.
* Being a custodian of Health and Safety.

Ideal Candidate

Skills and experience needed to be great at this role:

* Time served for relevant discipline.
* Relevant City and Guilds technical certifications.
* Commercial and business acumen.

Ideal additional skills include:

* Communication and stakeholder management
* Management of remote teams
* Leadership and people management experience
* Setting priorities
* Problem solving