Network Engineer

Recruiter
CBS Butler
Location
Derbyshire
Salary
£42000 - £48000 per annum + Pension + Benefits
Posted
18 Apr 2018
Closes
16 May 2018
Ref
ALE/1165589
Contact
Abbie Levens
Discipline
Systems Design
Contract Type
Permanent
Hours
Full Time
Network Engineer

Barlborough/Hatfield/Belfast/Thurso (either of the following locations)

£42000-48000PA

Perm/Full time



Your primary responsibilities will be to provide our customers with a personal, world class service, delighting customers by delivering brilliant outcomes in line with key performance indicators (KPIs), service level agreements (SLAs) and committed delivery dates.



The role will be internally and externally faced; and you will require a deep level of technical understanding in your chosen field together with the capability to be an ambassador of the services provided by Managed Customer Services to Business & Public Sector customers.

Requirements

* Preferably degree educated.
* Qualified to vendor Professional level.
* Qualified to ITIL v3 Foundation level. (preferred)
* CCNP Certified
* CCNA Certified
* Technical knowledge of at least one of – F5 Load balancers / Checkpoint, Routing & switching and security technologies
* 5+ years working within a systems integrator 3rd line support environment as a highly skilled technical engineer.
* Knowledge of MCS products, customer IT systems and applications.
* Experience of working across the service lifecycle, supporting and costing bids as a subject matter expert.
* Have strong service improvement and service transformation skills;
* Have strong organisation, prioritisation, communication (written and verbal), and tenacity and ownership skills.

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