Phone Service Centre Technician / Phone Repair Technician

City of London
18 Jun 2018
16 Jul 2018
Bluetown Online
Contract Type
Full Time
Job Title: Mobile Phone Repair – Phone Service Centre Technician

Location: City of London (Marylebone and Clerkenwell)

Salary: Competitive subject to experience

Job Role:

If you have a passion for repairing mobile phones, tablets and gadgets this job is definitely for you!

The company is currently looking to recruit a laptop / iPad / mobile phone / gadget repair Service Centre Technician. Due to on-going success the company is expanding and growing their chain of service centres across the UK.

The Service Centre Technician role is an extremely exciting opportunity to join an excellent team. You will be part of a new and growing business venture with plenty of growth opportunities. For the successful candidate this is their chance to use their experience to be part of shaping and growing what is set to be a large and successful business. For the role of Service Centre Technician not only is the company looking for someone with excellent experience of either Laptop, iPad or Mobile Phone Repairs, they also need someone with first class customer facing skills, who is organised, outgoing and friendly, with a genuine passion and interest in technology.

Role Description:

Fault finding & Diagnostics:

* Striping down laptop or iPad or mobile phones, fault finding down to component level
* Carrying out full repairs
* Screen replacement
* Water damage or electronic repair
* Soldering as necessary to the repairs being conducted
* Rebuilding of the laptop/tablet/handset

Managing the process from end to end:

* Receiving and booking in faulty laptops/iPads/phones
* Diagnostics & Repair
* Providing updates on the repairs process
* Ensuring safe delivery of the repaired devices to our customers.
* Writing and presenting regular progress reports for management
* Maintaining Customer database
* Contributing to new ideas and continuous improvement of the repairs business and service delivery

The Candidate:

The successful candidate will have:

* Laptop / iPad / mobile phone / gadget repair experience
* Previous experience of working within the technology sector. e.g. soldering, electronic assembly, hardware repairs, software update
* Process aware with excellent organisational skills
* Good working knowledge of MS Office such as Word and Excel, Outlook
* A passion for technology
* Possess excellent communication and customer services skills
* Have the ability to sell added benefit products in a face to face retail business.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant job titles and experience of; Laptop Repair, Tablet Repair, iPad Repair, Phone Service Centre Technician, Phone Repair Technician, Mobile Phone Technician, Repairs Technician, Maintenance Technician, Gadget Repairs, Gadget Repair Technician, Repairs Engineer, iPhone Repair, Samsung Repair, Motorola, Sony ,BlackBerry, HTC, Customer Service, Electronic Assembly Operative, Electronic Technician, Wiring Technician, Electrical, Maintenance Technician, Maintenance Engineer, Maintenance Support, Repairs Technician, Repair Engineer, Electrician, Electrical Engineer, Electronics Engineer, Engineer, Project Engineer, Engineering, Mechanical Technician, Engineer, SolidWorks Engineer, Mechanical Design Engineer will also be considered for this role.

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