Highways Assistant Operations Manager

Location
Stockport
Salary
Up to £35337 per annum
Posted
05 Sep 2018
Closes
03 Oct 2018
Ref
TOTSTR-02
Contact
Bluetown Online
Discipline
Civil
Contract Type
Permanent
Hours
Full Time
Job Title: Highways Assistant Operations Manager

Location: Stockport

Salary: £35,337

Based in Stockport, our Clients teams provide dedicated, specialist services to the public and private sector businesses in the Greater Manchester areas. Their culture is to engage and listen to the customer’s needs, responding with effective, professional and innovative solutions.

Their teams of experts provide customers with a fully rounded ‘one stop shop’ – catering to all facilities management needs in one place.

Main Purpose:

To be responsible for the effective, efficient running and supervision of all highways operations. To achieve agreed standards and meet conditions of Service Level Agreements and contracts. To manage operational staff ensuring that high levels of customer satisfaction and service quality are achieved to specifications and to good standards of workmanship in line with industry standards

Successful candidates will also be responsible to manage and implement all required Health and Safety Legislation regarding site works. Ensure appropriate paperwork is processed within timescales including all works information and to ensure all IT systems such as Workzone are utilised and used correctly.

The Role:

* Check that all extra works are recorded and agreed on site with the relevant clients in line with any contract such as NEC4.
* Be able to understand basic contractual clauses and requirements of contracts such as NEC4 and to ensure that these are implemented on all sites within the post holder’s responsibility.
* To contribute to the achievement of the key objective for Highways Operations by delivering projects in a cost effective manner, improve efficiencies and ensure high standards of workmanship to predetermined standards and specifications including checking all lines and levels.
* To follow-up and deal with customer complaints in a professional manner and in line with the requirements of the Quality Management System and company policies.
* The post holder will be responsible for the care of all items of ICT equipment supplied for their use, including communications equipment, hardware and software packages, especially when interrogating, inputting and extracting data.
* To have detailed knowledge of the characteristics of materials used in construction and the correct procedures for the use of these.
* Administer and participate in highways emergency call out and provide appropriate cover for emergency response.
* To work flexibly in the interests of the service. This may include undertaking other duties provided that these are appropriate to the employee’s background, skills and abilities. Where this occurs there will be consultation with the employee and any necessary personal development will be taken into account.

The Candidate:

* Experience of supervising civil engineering woks from mobile to static delivery sites.

* Experience in the supervision and use of plant and materials used in civil engineering

* Experience of implementing projects

* Civil engineering related qualification equivalent to NVQ 2

* Health and Safety qualification equivalent to Site Supervisors Safety Training Scheme

* Excellent verbal communications skills

* Ability to effectively react and prioritise operations in light of unforeseen problems

Candidates with experience or relevant job titles of; Operations Manager, Senior Manager, Sales Manager, Operations Executive, Executive Support, Commercial, Ops Manager, Senior Management, Manager, B2B Manager, B2B support may also be considered for this role.

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