Service Engineer / Maintenance Engineer – Electrical/Mechanical

£13 - £14.5 per hour
21 Oct 2020
18 Nov 2020
Industrial Washing Machines Ltd
Contract Type
Full Time
Job Title: Service Engineer

Location: Kings Norton, Birmingham

Salary: £13.00 - £14.50 per hour, dependant on experience + bonus

Job type: Permanent, Full time

The Company is a small family owned business with a family and team centred approach. They are a growing, expanding and developing brand providing bespoke tailor-made solutions to a wide and varied range of clients and with increased global presence with global sales up 20% on the previous year. They do not rely on European ‘just in time’ supply chains.

The Role:

The role is to support the daily operations of the Service Team, liaising between clients, Service Administrator and Service Manager to provide a proactive service and excellence in customer service and satisfaction to enable the effective, efficient provision of a quality service to their clients working to company process standards and operating procedures.

Main Areas of Responsibility:

* Liaise and work with the Service Administrator on the allocation of jobs via Job Logic
* Work from Design issued engineering drawings to assemble machines
* Liaise and work with Design to resolve technical issues and on any modifications or improvements that can be made
* Check the quality of incoming components and liaise and work with Stores on incorrect or damaged items
* Use of pneumatic and electric hand-tools
* TIG welding of stainless steel and aluminium components
* Responsible for looking after all company vehicles, tools & machinery
* Fit out external and internal components of machines
* Trouble-shoot and resolve service and warranty issues swiftly
* Liaise and work with Manufacturing and Electrics on maintenance issues when requested to enable accurate fault finding of problems
* Liaise and work with the Service Manager on any service or warranty issues
* Meet daily and weekly targets and report progress daily to the Service Manager
* Carry out work with a focus on high quality output
* Support commissioning and installation of machines
* Support Manufacturing as and when there is no service work available
* Liaise, support and work with Manufacturing and Electrics on maintenance issues when requested to enable accurate fault finding of problems
* This list is not exhaustive.

The Candidate:

* 5 - 10 years electrical & mechanical experience essential
* Understand and read engineering drawings essential
* Flexibility on working patterns & times essential
* Willingness to travel outside of the UK essential
* Previous machine build experience desirable
* TIG welding stainless steel desirable
* Self motivated and focused, with a flexible attitude
* Good attention to detail, with high levels of accuracy and a commitment to quality
* Able to work on and use own initiative and problem solve
* Strong communication, team working and people skills
* Demonstrate a professional and courteous attitude
* Act with integrity and honesty
* Positive attitude to innovation and change
* Looking to build a career in a fast growing business.

What they offering you:

* 20 days annual leave plus Bank Holidays plus additional gifted days Christmas shutdown
* Company Pension
* Profit related bonus

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with Experience and previous titles of; Wielder, Maintenance Engineer, Service Engineer, Fitter, Electrician, Electrical Engineer, Mechanical Engineer, Multi Skilled Electrical Technician, Electrical Maintenance Engineer, Electrical Technician, Technical Engineer, Installation Engineer, Testing Engineer, Power Supply Engineer, Installation & Design Engineer may also be considered for this role.