Customer Service Representative - Peterlee x4

3 days left

CBS Butler
£12 - £13 per hour
28 Jun 2021
26 Jul 2021
Charlie Cameron
Contract Type
Full Time
Customer Service Representative x4

- This role will be working on site in Peterlee

- BPSS Clearance or be able to obtain

- £12 per hour


- 4 positions available

- 3 month contract > likely transition to perm

- First 2-3 Weeks will require travel to site for training (Some days you can train remotely from home)

- 6 Week Shift Pattern (Office open 8AM - 10PM)

- Weekend work involved ( Some weekends longer than others)

- Flexibility with hours is essential

Job Description

The role of a Customer Service agent is to work within the telephony department, dealing with inbound customer service calls. The purpose of the role is to service existing customers and provide effective resolution to customer queries about their active loans in an effective, efficient and courteous manner. Our people are professional, knowledgeable and versatile which are the keys to our success. Teamwork and continuous development will provide every opportunity for professional and personal advancement.

Top 3 Required Skills:

- over the phone customer Service experience

- Customer focused / want to get involved and help whenever possible

- Display Empathy

Apply for Customer Service Representative - Peterlee x4

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.