About the job
We’re looking for someone who is experienced in engineering and/or metrology with a technical, open minded approach to engineering challenges.
Job Purpose:
The engineering team are focused on developing products and solutions for our customers through product demonstrations, application development, design and contract measurement.
Responsibilities:
- To be responsive in supporting the sales team with specific technical knowledge and engineering solutions through demonstrations and reports of our products to existing and prospective customers.
- Develop and design solutions within the scope of automation, fixturing and software to add value to the current Sempre product range.
- To support, manage and deliver excellent contract measurement services.
- Undertake machine installations, calibration, commissioning and training on customer sites.
- Provides on-site, phone, email and remote help desk support (both pre and post sales) to The Sempre Group sales team and customers.
Other General duties include:
- Managing set up, break down and specialist application support for exhibition stands.
- Maintain exceptional housekeeping standards in all customer facing activities & areas.
- Create product training materials through various media including presentations, manuals and video.
Opportunities and Company Perks
- Opportunity to travel for training with suppliers in Europe and USA and meetings with customers at manufacturing sites across the UK, Ireland, Europe and USA.
- Company bonus scheme OTE
- 25 Days holiday allowance + Bank holidays
- Quarterly company away days
- Vitality Health Package
Required skills, qualifications and experience
- The ideal candidate should have a bachelor’s or master’s degree in engineering or Science. Experience with automation and development is highly desirable.
- Metrology or inspection background desirable.
- 3D CAD design and drafting experience is desirable.
- Accuracy and attention to detail.
- Ability to organise and prioritise own work load.
- Initiative to work a solution from inception to build through application of engineering skills.
- Ability to effectively and efficiently work as part of a team.
- Enthusiasm and willingness to learn, with a positive and fun attitude.
- IT literate
- Excellent customer service.
- A mentality of wanting to continuously improve processes and practices.
Accountability
- Be a supportive and approachable member of the Sempre Group team by promoting the company’s core values.
- To operate within the overall policy of the organisation and to keep within its written rules set out in the company handbook.
- Respond to broad guidelines set down by the Head of Engineering.
- To operate with the highest discretion with the aim of providing excellent customer care and experience at all times.