Chapter Lead Site Reliability Engineer

About the job

Jaguar Land Rover is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all-encompassing digital experience, but that also make our customers lives better.

THE OPORTUNITY

We’re reinventing what tomorrow looks like at Jaguar Land Rover. There’s a revolution underway in our industry – and we’re leading it. We’ve always been innovators. But our future will be driven by the possibilities created by new technologies as never before. 

Today we are the largest investor in automotive research and development in the UK. Which means we want even more passionate minds that can think beyond, pushing the boundaries of what our industry deems possible.

Jaguar Land Rover has long pushed the boundaries of technology. Now digital innovation lies at the heart of our business – because it is central to our future strategy. We are focused on the development of electric, connected and driverless cars that will reshape the whole industry. Joining us is your chance to help redefine who we are and where we’re going. Your talents in Software Engineering and DevOps could take your career in many directions. Get ready to dream for tomorrow.

This role is based in Jaguar Land Rover’s brand new hi-tech Global Digital Development Centre in the heart of Manchester, where you will be working alongside the best engineers in the world.

WHAT TO EXPECT

We are seeking an experienced and results driven SRE Line Manager with a passion for quality and exceptional soft skills to join our dynamic team. The successful candidate will be able to combine a short term, pragmatic focus with longer-term planning and possess the ability to deliver in a complex, highly demanding environment.

As a resilient, energetic, and enthusiastic individual, you will be able to deliver results under pressure while responding constructively to challenging new ideas and inputs. You will be able to challenge existing thinking in a positive way while building credibility and trust through experience and personal style. Effective communication skills and the ability to communicate complex ideas are a must, as is the ability to actively lead, develop and support team members.

In addition, the ideal candidate will be curious, innovative, and thrive on new challenges. They will be a confident public speaker and comfortable facilitating group conversations. They will inspire others while mentoring and coaching them effectively and will be transparent and open to feedback.

Key Responsibilities:

• Work with Product Owners and key stakeholders to ensure deliverables are met.
• Promote the latest SRE practices, standards and processes and work with the Engineering Leads to deliver the strategic SRE vision.
• Define and represent the SRE practice at knowledge and engagement events and take a leading role in developing the SRE community and good practice.
• Develop and support our SRE capability by creating viable and rewarding career paths and recruiting talent to the organisation.

WHAT YOU WILL NEED

Essential:

1. Analytical skills including the ability to conduct complex research into new technologies and manufacturing systems and tools.
2. Ability to effectively explain complex ideas, confidently presenting these to senior stakeholders.
3. Extensive experience managing a medium to large team of engineers.
4. Extensive knowledge and experience of Site Reliability Engineering practices and principles
5. Excellent verbal and written communication skills
6. Collaborative skills - being open to pair programming and working closely with engineers in cross functional teams.

Desirable

• Extensive AWS experience (deploying production workloads), understanding of multi-account architectures.
• Working knowledge of Infrastructure as Code tooling
• Extensive experience working with Linux
• Experience writing scripts or coding in Python
• Experience with programming fundamentals
• Experience working with less-common protocols (e.g. MQTT)
• Experience working with AWS security services (Security Hub/Config/GuardDuty/Inspector/WAF etc)
• Encryption & hashing methods (TLS certificate management, mTLS, hash types)
• Knowledge of Kubernetes including cluster management and security
• Experience with modern CI/CD tools and techniques
• Experience of advanced networking both cloud and on premise
• Experience of Cyber Security principles
• Experience managing/setting up an observability platform.
• Experience running incident management processes

SO WHY US?

Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes Jaguar Land Rover the perfect place to continue your journey.

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At Jaguar Land Rover, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. 

Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.

Jaguar Land Rover is committed to equal opportunity for all.