Engineering Desk Officer

About the job

Job Title: Engineering Desk Officer
Location: Andover/Donnington or Portsmouth
Compensation: £40,000 - Negotiable
Role Type: Full time / Permanent or FTC available
Role ID: SF51205

At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as an Engineering Desk Officer.

The role does require occasional Travel to Europe.

The role

As an Engineering Desk Officer, you'll have a role that's out of the ordinary.

You'll be responsible for the delivery and operational outputs of the Babcock Technical Reach Back Coordination Centre (TRCC) in Andover under Project BLUEPRINT.

Day to day, you'll handle technical aspects of project including enquiries , delivery schedules, help to produce reports, work in close collaboration with other departments and provision equipment support, platform engineering, maintenance, repair, and safety advice in support of the resolution of technical queries.

• Provide support to the Head of Technical Reach Back Coordination Centre
• Direct link to the Technical Reach Back capability located in Europe and the PHEONIX call centre
• Manage the E2E resolution of equipment Technical Queries received from the end user using SIGNAL and SharePoint
• Provision of equipment support, platform engineering, maintenance, repair, and safety advice in support of the resolution of technical queries
• Responsible for generating BLUEPRINT metrics and progress on a weekly and monthly basis
• Attendance at Project BLUEPRINT related meetings as required

Essential experience of the Engineering Desk Officer

• Strong technical knowledge
• Excellent communication skills written and verbal
• Excellent planning, co-ordination, and organisational skills
• Advanced knowledge and technical proficiency of Microsoft applications
• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and operational functions in the organisation
• Commercial awareness and customer relationship management skills

This role can be based at either Andover, Donnington or Portsmouth and requires travel to Europe

Qualifications for the Engineering Desk Officer

• Qualified engineer - HNC /HND or equivalent

Only candidates who satisfy security requirements can be considered for this post. You must hold current, valid 'Security Check' (SC) clearance

Our Benefits

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive ten days special paid leave

For the full extensive Benefits package please visit our Careers pages

Babcock International

For over a century Babcock International have helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing date: 26 May 2023