Service Manager – Plant, Ag, Groundcare Machinery Dealership


Job summary

Recruitment Revolution
£35,000 Plus Benefits
Engineering Consultancy
Contract Type:
Full Time
Expiry Date:

About the job

Ready to join one of the UK's most trusted suppliers of Groundcare, Agriculture, Groundcare, Construction machinery with a 70+ Year heritage?

Do you have experience of running a busy workshop?

Do you want to work in a varied and interesting role?

If so…we’d love to hear from you…

Role Info:

Service Manager
Ockham, Woking GU23
£35,000 + Bonus
Plus Benefits + Company Van
 Product / Service: Construction, Groundcare & Agriculture Machinery Dealership

Who we are:

Established in 1947, we are a family run business who have steadily grown to become one of the most exciting Agricultural, Groundcare and Construction Dealerships in the South of England.

Dealing with a wide range of Councils, Schools, Sportsgrounds and Private Estates, our business is built around supplying our customers with high quality groundcare machinery and then providing expert maintenance & support via our workshops.

About the role:

An internal promotion now means that we are looking for a professional Service Manager to work from our branch near Guildford.

You would be in charge of managing customer calls and expectations, organising and prioritising work, managing and motivating our team of engineers, meeting monthly financial targets, handling and resolving customer queries, overseeing the warranty account and ensuring the workshop communicates effectively with both the parts and sales team.

It’s a complete job where you have ownership from the initial call from the customer, through to ensuring the final invoice is paid. That’s not to say you are alone, you have the full support and resources from the company, and you would be working alongside our Groundcare Service Director, but you also have the opportunity to identify issues and make changes.

You therefore need a sensible head for business and to be someone who understands what constitutes great customer service. This then needs to be delivered in a friendly but professional way to ensure our customers keep coming back year after year.

About you:

Outstanding administration and communication skills are vital but a sound working knowledge of machinery gives credence when discussing issues with engineers, customers and suppliers.

The ability to juggle between jobs, prioritise work and remain calm during our busy times is also important, but if you are looking for your next challenge then we would be very interested in talking to you.

You may be a Technician / Service Coordinator from a Motor Vehicle or Commercial Vehicle Background. Groundcare or Agricultural experience would be an advantage

Interested? Apply here for a fast-track path to the Hiring Manager.

You may have worked in the following capacities:
 Service Manager, Branch Manager, Workshop Manager, Technician / Service Coordinator.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.


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